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Importance of communication with your clients
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Importance of communication with your clients

Effective client communication is crucial for veterinary practices to maintain client satisfaction and business continuity. AcuroVet® enhances this through its vEMR, offering tools like visually appealing visit reports and a dedicated communication module for reminders, promoting better client engagement and practice efficiency.

1 min read  |  December 23, 2020  |  By Dr. Maureen Kelleher
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Table Of Contents

Introduction

Client communication is at the base of everything we do day to day as veterinarians. Communication with pet owners is key for repeat and continued business and can come in many forms, from word of mouth to targeted marketing. Failure of communication leads to unhappy clients, poor aftercare by owners, and loss of income from regular or routine veterinary care.

Conclusion

Using your vEMR to its fullest potential can help you eliminate failures in client communication.  AcuroVet® is designed with visually appealing visit reports sent by email and now features a communication module to allow you to send prescription, appointment, and wellness reminders to pet owners. 

Try AcuroVet® for 30 days risk free to see how our communication tool and other features can help your practice. Or, book a free demo with our founder, Dr Maureen Kelleher to see how our communication tool can help increase business for your practice.

Article by
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Dr. Maureen Kelleher
DVM, DACVS, DACVSMR, CVA
Dr. Maureen's career path showcases a fascinating journey through veterinary medicine. After graduating, she honed her skills in surgery and sports medicine, even achieving board certification. However, her passion extended beyond the operating room, leading her to explore veterinary acupuncture. Recognizing a critical need for improved communication in animal care, Dr. Maureen co-founded AcuroVet, a cloud-based system empowering veterinary practices worldwide.
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